Hamdha
Hamdha

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FAQ

Everything You Need to Know

Find answers to the most commonly asked questions about our abayas, customization process, and delivery services. We aim to keep everything clear, simple, and transparent so you can shop with confidence.

You can place your order easily through WhatsApp. Simply select a design from our collection or send us a reference design you like. Our team will guide you through the next steps, including style selection and measurement details.

Yes, we specialize in custom abayas. You can share any design from anywhere, and we will review it and adjust it according to your style preference, ensuring it matches your desired look and comfort.

Once the design and measurements are confirmed, an advance payment is required to start production. After confirmation, we begin the stitching process with careful attention to detail and quality.

The stitching process usually takes around 1 to 1.5 weeks, depending on the design and customization details. We ensure each piece is completed with proper finishing and quality control.

After production, your order is handed over to our logistics partner. Delivery within Sri Lanka takes approximately 4 to 5 working days, while international delivery time depends on the shipping destination and courier service.

Yes, Cash on Delivery is available within Sri Lanka. A small advance is required to confirm the order, and the remaining balance can be paid to the delivery person upon receiving your parcel.

Design changes are possible only before the production stage begins. Once stitching starts, modifications are limited, so we always confirm all details clearly before proceeding with the order.

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Contact us on WhatsApp for custom measurements, design questions, or order support.

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